Are you looking for remote customer success jobs that match your skills and lifestyle? You’re not alone. The digital era has opened a world of opportunity, and customer success jobs remote are among the fastest-growing and most rewarding.

Whether you’re job hunting from your living room or a beachside café, this guide is your launchpad.

And yes, I’ll help you uncover remote customer success jobs in the last three days, and even those that are remote customer success jobs worldwide.

Let’s dive in!

What is a Remote Customer Success Job

A remote customer success role involves ensuring that customers achieve their desired outcomes while using a company’s product or service, all from the comfort of your own home.

These roles are crucial in reducing churn, enhancing customer satisfaction, and fostering loyalty.

While you won’t be shaking hands or grabbing coffee with clients, you’ll be building deep, meaningful connections through Zoom calls, Slack channels, and crisp email conversations.

In a remote setup, Customer Success Managers (CSMs) use digital tools to onboard new customers, answer questions, troubleshoot problems, and provide ongoing education.

Whether you’re helping clients maximize their ROI from SaaS tools or managing enterprise relationships, the job revolves around understanding customer goals and making sure they’re consistently met.

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The Role of a Remote Customer Success Manager

So, what does a Remote Customer Success Manager (CSM) really do? Picture this: You’re the bridge between your company’s product and the customer’s success story.

Key Responsibilities Include:

• Onboarding: Helping new clients get set up and learn how to use the product efficiently.
• Customer Education: Offering guidance, webinars, and training to ensure continued value.
• Relationship Management: Building rapport and trust with clients to keep them engaged and satisfied.
• Retention & Upselling: Identifying customer needs and offering additional services or features.
• Feedback Loop: Acting as the voice of the customer by relaying feedback to the product or support teams.

A remote customer success job isn’t just about solving problems — it’s about preventing them in the first place and setting clients up for long-term wins. It’s proactive, not reactive.

These roles require empathy, excellent communication, tech-savviness, and a love for problem-solving. And because you’re working remotely, you’ll need to be especially self-motivated and organized.

Many companies hiring for remote customer success jobs worldwide look for individuals with experience in CRM software, customer support, and sometimes even sales or marketing.

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Remote Customer Success Manager Salary

Let’s talk numbers. What can you expect to earn in remote customer success jobs?

United States:

• Entry-level CSMs: $50,000–$70,000/year
• Mid-level CSMs: $70,000–$90,000/year
• Senior CSMs or Team Leads: $90,000–$130,000/year

Worldwide (Remote Positions):

• Europe & UK: €40,000–€85,000/year depending on experience and company size.
• Canada & Australia: CAD/AUD $60,000–$100,000.
• Remote-friendly startups: Compensation may also include equity or performance bonuses.

Pro Tip: Companies posting remote customer success jobs in the last three days often offer competitive pay to attract top talent quickly.

Always research the company’s Glassdoor profile or ask for a compensation breakdown during the interview.

The 20 Remote Customer Success Jobs Worldwide

Now that you know what a remote customer success job requires, I believe you are ready to search for one. This next part contains some of the remote customer success jobs posted in the last three days.

Of course, some have been around for some time. Their lagging around means the respective companies haven’t got the right candidate for the job.

Why don’t you go through these remote customer success jobs one after another to see if there is any that can catch your attention?

1. Remote Customer Success Manager at HubSpot

HubSpot, a leader in inbound marketing and CRM software, frequently hires for remote customer success jobs across the globe. Their CSMs play a vital role in ensuring that small-to-medium-sized businesses maximize their investment in HubSpot’s tools.

In this role, you’ll onboard clients, provide strategic marketing advice, and help teams integrate the HubSpot platform into their existing workflow.

You’ll use data to proactively identify at-risk accounts and upsell relevant tools where needed.

Their customer success department is known for its culture of collaboration and career progression.

You can find HubSpot’s listings on their Careers Page, but also keep an eye on sites like Remote OK, We Work Remotely, and Otta.

When applying, tailor your resume to highlight experience with CRM tools, onboarding processes, and data-driven decision-making.

HubSpot also places high value on strong written communication—so take your time crafting a thoughtful cover letter.

2. Remote Customer Success Specialist at Canva

Canva, the graphic design powerhouse, often hires for customer success jobs remote from anywhere in the world.

This particular role focuses on Canva for Teams—helping enterprise clients deploy the product and encouraging consistent usage among staff.

On a day-to-day, you’ll run onboarding sessions, create training resources, and provide guidance on how teams can streamline visual communication using Canva.

A big part of the job involves internal advocacy—relaying feedback from customers to product managers to improve the platform.

Jobs at Canva are posted on their Careers Page, especially under the “Sales & Success” category.

You’ll also find Canva opportunities listed on Remotive, LinkedIn, and AngelList.

Canva values candidates who are proactive and mission-driven, so during your application process, emphasize your alignment with their core value of “empowering the world to design.”

3. Remote Senior Customer Success Manager at GitLab

GitLab is a fully remote DevOps platform trusted by Fortune 500 companies and startups alike.

The remote customer success manager role here is strategic and technical, suited for professionals who are comfortable working with developer tools and enterprise clients.

In this senior-level role, you’ll work with large-scale companies to implement GitLab, assess success metrics, and ensure continuous engagement.

You’ll be expected to contribute to documentation, conduct executive-level meetings, and play a part in renewal and upsell conversations.

Since GitLab operates transparently (with even its handbook public), CSMs are held to a high bar in terms of communication and collaboration.

Job postings are listed on GitLab’s Jobs Board, and they also surface on platforms like Remote.co, Stack Overflow Jobs, and Jobspresso.

Application Tip: GitLab loves documentation—so link to any GitHub, blog, or written support content you’ve created.

And be prepared for a multi-step interview process, including situational questions and possibly a short project.

4. Remote Customer Success Associate at Intercom

Intercom, known for its conversational customer engagement platform, offers remote customer success jobs with a strong emphasis on relationship-building and customer growth.

As a Customer Success Associate, you’ll work primarily with small to mid-sized businesses, helping them make the most of Intercom’s live chat, onboarding tools, and automation features.

This role focuses heavily on customer onboarding, engagement campaigns, and analyzing product usage data.

Associates also collaborate closely with the support, sales, and product teams to ensure customers are successful throughout their lifecycle.

It’s an ideal entry-to-mid-level role for those looking to grow within the customer success field.

Check out Intercom’s listings on their Careers Page or search through BuiltIn, RemoteWoman, and Otta.

Highlight any experience with SaaS products, your ability to translate technical features into business value, and your natural talent for nurturing customer relationships.

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5. Remote Customer Success Manager at Deel

Deel, the global payroll and compliance platform for remote teams, has been expanding rapidly and regularly lists remote customer success jobs worldwide.

The CSM role at Deel involves onboarding international clients, ensuring compliance, and providing white-glove service to companies managing remote talent.

This job demands an understanding of international employment regulations, remote team dynamics, and payment platforms.

You’ll provide proactive check-ins, manage a growing portfolio of clients, and act as a trusted advisor on using Deel’s suite of tools.

You can explore openings directly on Deel’s Career Portal. These roles are also featured frequently on Workable, Remote OK, and Wellfound.

Deel often seeks candidates who have worked with global teams, so make sure your resume highlights any international or multicultural experience.

6. Remote Customer Success Lead at ClickUp

ClickUp, a productivity platform that aims to replace all other workplace apps, hires remotely across the globe for roles like Customer Success Lead.

This position is ideal for someone who’s a natural problem-solver with a passion for productivity tools.

You’ll take the lead in onboarding large clients, creating strategic success plans, and ensuring retention by helping teams get the most out of the ClickUp workspace.

Because it’s a high-touch role, expect regular Zoom calls, in-depth reporting, and direct input into the product roadmap via client feedback.

Visit ClickUp Careers or scan FlexJobs, We Work Remotely, and AngelList for openings.

Tailor your application to show off your experience with B2B SaaS tools, project management apps, and working autonomously in fast-paced environments.

7. Remote Customer Success Advisor at Buffer

Buffer, the popular social media management platform, runs a fully distributed team with a transparent and human-centric approach.

Their Customer Success Advisors focus on helping small businesses and content creators build sustainable growth on platforms like Instagram, X, and LinkedIn.

This role goes beyond solving support tickets. Advisors deliver personalized onboarding, recommend posting strategies, and monitor account health.

The team at Buffer places a huge emphasis on empathy and clear communication, which makes this a great fit for those who enjoy human interaction just as much as tech.

Buffer’s open roles are always listed on their Careers Page, but also check out RemoteOK, NoDesk, and Working Nomads.

Bonus Tip: Buffer is big on values, so don’t skip the opportunity to reflect your personal alignment with transparency, remote work advocacy, and continuous improvement in your cover letter.

8. Remote Technical Customer Success Manager at Zapier

Zapier is the ultimate automation platform, connecting thousands of apps for seamless workflows—and it’s 100% remote.

As a Technical Customer Success Manager, your focus will be on guiding tech-savvy customers and helping them build more complex, automated solutions.

In this role, you’ll need a strong understanding of APIs, webhooks, and integrations.

You’ll work on detailed implementation plans, identify opportunities for automation, and create scalable training guides and templates.

It’s a hands-on role that demands both technical knowledge and a knack for simplification.

Zapier’s remote roles are frequently updated on their Careers Page. You can also find listings on Stack Overflow Jobs, Remote.co, and Himalayas.app.

Zapier loves initiative—so showcase projects you’ve built, your problem-solving ability, and your comfort with asynchronous communication.

9. Remote Customer Success Manager at Loom

Loom, the video messaging platform revolutionizing async communication, is another remote-first company with a strong customer-centric culture.

Their CSMs manage a book of business and help companies roll out Loom across departments—especially in sales, product, and customer support.

You’ll lead onboarding sessions, create engagement plans, and dive into usage data to identify ways customers can extract even more value from the tool.

Loom’s success managers often create demo videos, client walkthroughs, and best-practice guides—so comfort on camera is a plus!

Head to Loom’s Careers page or check Otta, We Work Remotely, and Jobspresso for new listings.

In your application, mention your familiarity with asynchronous tools and any experience you have creating video tutorials or product walkthroughs.

10. Remote Customer Success Strategist at Notion

Notion, the all-in-one workspace for notes, wikis, and collaboration, regularly seeks remote customer success jobs in roles like Success Strategist.

These roles are centered on onboarding and supporting business teams as they adopt Notion for knowledge management, documentation, and project planning.

Strategists act as a hybrid between CSM and consultant, helping clients design the perfect Notion setup for their workflow. Expect to conduct discovery calls, share templates, and run strategy sessions.

You’ll also contribute feedback to the product and sales teams to help refine enterprise offerings.

Notion careers are listed at Notion.so/Careers. Use Otta, Remotive, or LinkedIn to uncover recent openings.

Application Tip: Notion looks for people who understand systems thinking and can convey ideas clearly—so highlight any past consulting, SaaS onboarding, or knowledge-management experience.

11. Remote Customer Success Manager at Aircall

Aircall, a cloud-based call center and phone system solution, offers remote customer success jobs that blend tech onboarding with hands-on customer relationship management.

The CSM at Aircall guides mid-sized businesses through VoIP system setup, usage optimization, and integration with other tools like Salesforce or HubSpot.

You’ll also work closely with sales engineers and support staff to troubleshoot and maintain high customer satisfaction. This is a great opportunity for someone with a background in telephony or B2B communications.

Aircall shares openings on its Careers Page, and roles also pop up on EuropeRemotely, Jobgether, and Wfh.io.

When applying, highlight experience with customer onboarding, cloud-based software, or telecommunications platforms.

12. Remote Customer Success Consultant at Bench

Bench, a bookkeeping service for small businesses, hires customer success jobs remote focused on finance, accounting, and client onboarding.

In this role, you’ll help new clients get acquainted with Bench’s platform and understand how to organize their financial records for long-term success.

Since the client base includes freelancers and SMB owners who may not be financially savvy, you’ll need to combine technical product knowledge with an ability to explain bookkeeping in simple, digestible terms.

Visit Bench Careers or browse Jobspresso, Pangian, and Virtual Vocations.

Emphasize any prior experience in fintech, accounting SaaS, or customer training, especially if it involves data security or tax compliance.

13. Remote Customer Success Partner at Oyster

Oyster, a global employment platform, allows companies to hire anywhere without dealing with local HR headaches.

As a Customer Success Partner, you’ll manage international client accounts and ensure compliance with local employment regulations.

This position leans heavily on consultative relationship management.

As such, you’ll walk customers through onboarding employees in different countries, handle legal and payroll questions, and maintain smooth customer experiences despite complex logistics.

Check out Oyster’s Careers Page, or watch out for listings on WorkingNomads, Dynamite Jobs, and Turing. If you have any legal, HR, or compliance background, now’s the time to showcase it.

14. Remote Customer Success Coach at Teachable

Teachable, a platform that empowers creators to launch and monetize online courses, hires remote customer success jobs worldwide for their education-focused team.

As a Customer Success Coach, you’ll help course creators optimize their sales pages, implement funnels, and improve student retention.

You’ll act more like a business mentor than a tech support agent—so the ideal candidate is someone familiar with online marketing, course creation, or e-commerce tools like Stripe, Mailchimp, or Kajabi.

Their jobs are listed on Teachable Careers and platforms like Outsourcely, Hubstaff Talent, and Remoters.net.

For this role, show off your experience with digital entrepreneurship, coaching, or edtech.

15. Remote Enterprise Customer Success Manager at Chili Piper

Chili Piper is a B2B SaaS company offering intelligent scheduling and automation tools for sales teams.

As an Enterprise CSM, you’ll handle high-value clients and coordinate integrations with complex CRMs like Salesforce and Marketo.

Your responsibilities include quarterly business reviews (QBRs), workflow optimization, and success planning.

The role is fast-paced and best suited for someone experienced in the B2B SaaS space with an analytical mind.

Visit Chili Piper Careers or check Remote4Me, EuropeLanguageJobs, and PowerToFly.

Pro Tip: Include measurable wins from previous enterprise client management roles in your resume.

16. Remote Customer Success Engineer at Snyk

Snyk, a developer security platform, offers a hybrid between engineering and customer success.

As a Customer Success Engineer, you’ll help DevOps teams integrate Snyk into CI/CD pipelines, identify security vulnerabilities, and improve application safety.

It’s a highly technical role suited for someone with a background in software engineering, cybersecurity, or DevOps.

You’ll create custom integration workflows and provide training on secure coding practices.

Snyk’s opportunities are on their Careers Portal, but also look on CyberSecJobs, DevITJobs, and RemoteTechJobs.

Highlight GitHub contributions or security certifications like CompTIA Security+ or CISSP for an edge.

17. Remote Customer Success Coordinator at Groove

Groove, a simple help desk software for small teams, offers an excellent entry-level remote role.

As a Coordinator, your tasks will revolve around onboarding support, gathering feedback, and providing lightweight training to customers unfamiliar with support tools.

It’s a great role for transitioning into tech from customer service or support, especially if you have experience with email or live chat systems. Expect lots of asynchronous work and documentation writing.

Groove lists open roles on Groove Careers, and jobs also show up on Jobicy, Workew, and CloudPeeps.

Focus on your communication skills and any experience helping others adopt new tools.

18. Remote Customer Success Team Lead at Toggl

Toggl, a time-tracking and productivity app, hires fully remote staff across the globe.

As a Customer Success Team Lead, you’ll coach a team of CSMs, monitor KPIs like churn and expansion revenue, and spearhead strategic improvements in onboarding and retention processes.

You’ll also interact directly with high-touch clients to refine their implementation journey and build scalable success templates for your team.

Toggl updates its open positions on Toggl Careers, but you’ll also find them listed on Landing.jobs, RemoteLeaf, and Authentic Jobs.

Leadership experience in SaaS customer success is essential, so outline any success metrics or coaching experience in your resume.

19. Remote Customer Experience Manager at Basecamp

Basecamp, known for its project management tool and advocacy for calm work environments, occasionally hires remote Customer Experience Managers.

These roles blend elements of success, support, and customer education.

You’ll answer deep questions, produce FAQs and onboarding docs, and ensure that users feel supported—not overwhelmed.

Given Basecamp’s philosophy, expect long-form writing, async communication, and very few meetings.

Visit Basecamp’s Job Board, or monitor Unicorn Hunt, Remotees, and No Fluff Jobs. Showcase your clarity in writing, technical ability, and preference for asynchronous workflows.

20. Remote Customer Success Advocate at Gorgias

Gorgias, a help desk for e-commerce brands, offers remote customer success jobs in the last three days quite often due to rapid growth.

As a Customer Success Advocate, you’ll manage accounts for Shopify and WooCommerce store owners, helping them reduce response time and drive more conversions.

Expect a lot of interaction with e-commerce data, analytics dashboards, and integrations with tools like Klaviyo or ReCharge. This role is customer-facing and metrics-driven.

Find jobs at Gorgias Careers and explore listings on EcommJobs, WiredRemote, and CareerVault.

Highlight e-commerce experience and your ability to improve support workflows through automation and self-service tools.

Expert Tips to Land Remote Customer Success Jobs

(Source: RyRob)

• Tailor your resume for each job: Highlight relevant experience in SaaS, onboarding, upselling, and customer lifecycle management. Use keywords directly from the job description.
• Showcase your tech stack fluency: Mention tools like Zendesk, Salesforce, HubSpot, Intercom, Notion, or Zapier. Familiarity with remote tools is a major asset.
• Demonstrate asynchronous communication skills: Remote companies love strong written communicators. Link to docs, help center articles, or emails you’ve written (if possible).
• Quantify your impact: Include metrics like “Reduced churn by 25%,” “Increased upsells by $100K,” or “Onboarded 200+ clients in 6 months.”
• Be video-ready: Some roles (e.g., at Loom or Notion) require creating video tutorials or walkthroughs. Practice your on-camera presence and mention any relevant experience.
• Leverage LinkedIn: Engage with posts from companies you’re targeting. Comment thoughtfully, share insights, and send personalized connection requests to hiring managers.
• Mention your time zone and availability: For remote customer success jobs worldwide, flexibility and availability across time zones is a huge bonus—call that out clearly.
• Include soft skills: Empathy, active listening, and strategic thinking are highly valued. Don’t underestimate their impact in a remote support environment.

Summary

The demand for remote customer success jobs continues to grow as companies around the world embrace digital-first strategies.

Whether you’re a seasoned pro or just entering the field, there’s a wide variety of roles—from onboarding specialist to enterprise success manager—that fit different skill levels and industries.

In this guide, we explored remote customer success jobs worldwide, including positions that have been posted in the last three days.

We also looked at how the role of a CSM is evolving and what kind of salary range you can expect in the market today.

Key Takeaways:

✅ Remote customer success jobs offer flexibility, growth, and the ability to work from anywhere
✅ Top companies hiring include Zapier, Notion, Canva, GitLab, and more
✅ You can find customer success jobs remote on niche job boards like Remotive, Dynamite Jobs, Pangian, and EuropeRemotely
✅ Tailoring your resume, demonstrating impact with metrics, and showcasing your tech skills gives you a serious edge
✅ Clear communication, empathy, and self-motivation are must-haves in remote customer success careers

Ready to Land Your Dream Remote Customer Success Job?

Whether you’re just exploring or actively applying, now is the perfect time to act. Review the listings above, polish your resume, and start pitching yourself with confidence.

Your next opportunity to grow in a fulfilling, fully remote role might just be a click away.